A Brief Course In Human Relations
The SEVEN most important words
"I am sorry I made a mistake"
The SIX most important words
"May you be well and happy"
The FIVE most important words
"You did a good job"
The FOUR most important words
"What do you think?"
The THREE most important words
"I am sorry"
The TWO most important words
"Thank you"
The ONE most important word
"Please"
The LEAST important word
" I "
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